Privacy Policy

PROCESSING PERSONAL DATA

The person responsible for processing personal data at the priitpress.ee Online Shop is Priit Press ja Lilled OÜ (registry code 10074152), located at Sakala 20, 10141 Tallinn, Harju County, phone 64544 28, e-mail address [email protected]

The kind of personal data processed

  • • name, phone number, and e-mail address;
  • address for delivering goods;
  • bank account number;
  • price of goods and services and data related to payments (purchase history);
  • customer support data.

The reasons for processing personal data

Personal data is used to handle the orders of the client and to deliver goods.

Purchase history data (date of purchase, product, quantity, customer data) is used to create an overview of purchased goods and services and to analyse client preferences.

Bank account number is used to return payments to clients.

Personal information such as the client’s e-mail address, phone number, and name is processed to solve questions related to providing goods and services (customer support).

The IP address or other online identifiers of Online Shop users are processed to provide the service of an Online Shop as information society service and to compile web usage statistics.

Legal basis

Personal data is processed to fulfil the contract signed with the Client.

Personal data is processed to fulfil legal obligations (e.g. accounting and solving consumer disputes).

Recipients of personal data

Personal data is transferred to the customer support of the Online Shop to handle purchases and purchase history and to solve problems with clients.

Name, phone number, and e-mail address are transferred to the transport service provider chosen by the Client. For goods that need to be delivered by a courier, the Client’s address in addition to their contact information has to be transferred.

If the accounting of the Online Shop is organised by the service provider, then personal data will be transferred to the service provider to conduct accounting procedures.

OÜ Priit Press ja Lilled is the data controller of personal data. OÜ Priit Press ja Lilled will transfer personal data necessary for carrying out payments to a data processor at Maksekeskus AS.

Personal data may be transferred to information technology service providers if it is necessary for the functioning of the Online Shop or to guarantee data hosting.

Security and access to data

Data may be transferred to countries whose data protection standard is adequate pursuant to a decision of the European Commission, and to companies in the US who have joined the Privacy Shield framework. Andmeid võidakse edastada riikidesse, mille andmekaitse taset on Euroopa Komisjon hinnanud piisavaks ning USA ettevõtetele, kes on liitund andmekaitse kilbi (Privacy Shield) raamistikuga.

Access to personal data is given to employees of the Online Shop who can be acquainted with personal data to solve technical questions related to using the Online Shop and to provide customer support.

The Online Shop utilises relevant physical, organisational, and information technological security measures to protect personal data from accidental or intentional destruction, loss, alternation, or unauthorised access and publication.

Transferring personal data to authorised employees of the Online Shop (e.g. transport service provider and data hosting) is based on contracts signed with the Online Shop and authorised processors. Authorised processors are obligated to guarantee appropriate security methods while processing personal data.

Using cookies

Priit Press ja Lilled uses cookies on its website www.priitpress.ee to obtain statistical knowledge. The cookies help us to analyse the behaviour of visitors of www.priitpress.ee and to improve user experience.

Right of access to and right to rectification of personal data

You have the right to gain access to and make changes to the personal data on your Online Shop user profile. If you made your purchase without a user account, you can access your personal data with the help of customer support.

Storing

If the client has consented to the processing of personal data, they have the right to withdraw their consent, informing thereof.

Upon closing the user account at the Online Shop, personal data will be erased, except in cases when such data is necessary to be stored for accounting or for solving consumer disputes.

If a purchase at the Online Shop has been made without a user account, the purchase history will be stored for three years.

In the case of disputes about payments and consumer arguments, personal data will be stored until the claim has been settled or until the limitation period is over.

Personal data necessary for accounting will be stored for seven years.

Deletion

To delete personal data, you must contact customer support by e-mail. The deletion request will be responded to within a month and the period of data deletion will then be specified.

Portability

Applications about personal data transfers made by e-mail will be answered within a month. Customer support will identify the Client and let them know about personal data that is to be transferred.

Settling disputes

Settling disputes about the processing of personal data will be mediated by customer support (CONTACT INORMATION). The supervisory agency is the Estonian Data Protection Inspectorate ([email protected]).

Data Protection Inspectorate
Väike-Ameerika 19
10129 Tallinn Eesti
www.aki.ee